Reference

Privacy Clarity Before You Join

Auto Roulette, Buffalo King and Basketball Betting sit behind one account profile, so our Privacy Policy explains exactly what data we collect before you open it.

Account data scopeDANA and QRIS contextCookie choicesSupport request paths
bestibet Privacy Clarity Before You Join
CONTACT ROUTES

Privacy Help Through Real Channels

Privacy questions should reach a person who can check your account trail, not a generic mailbox.

Live chat privacy queue Use live chat from the account menu between 10:00 and 22:00 WIB for questions…
Email request record Send privacy requests by email when you need a written trail for correction, deletion…
Wallet support handoff If your privacy question involves DANA, OVO, GoPay or QRIS, support may ask for…
DATA CARE

What You Control Inside bestibet

We shape privacy controls around actions you already take: opening an account, signing in, checking wallet history and asking support for help.

Account profile data

We collect details you submit during account setup, such as phone number, login name and contact channel. Those details help us identify you when you ask to change profile data or recover access.

Payment reference records

DANA, OVO, GoPay and QRIS activity creates references that help us match wallet actions to your account. We use those references for support checks, reconciliation and privacy requests about payment-related data.

Cookie and device signals

Cookies remember session state, language preference and basic device behaviour, including whether you return from mobile Chrome or desktop. You can clear browser cookies, but doing so may require a fresh login check.

Security checks

New-device logins, repeated password attempts and unusual session changes may trigger extra checks. We use these signals to protect your account record, not to publish your private activity or share it in public areas.

Retention handling

We keep account and transaction records only for operational, support and legal needs tied to the service. When a record is no longer needed, we remove or reduce it according to our internal retention process.

Correction requests

If your name, phone number or contact detail is wrong, contact support from the registered channel. We may confirm a recent login or wallet reference before changing data linked to your account.

Questions About Your Privacy Choices

These answers focus on what happens to your data when you create an account, use a wallet option or contact support. They also explain how to ask for access, correction or deletion where local law permits. If your case involves a specific DANA, OVO, GoPay or QRIS transaction, keep the reference ready so we can find the right record faster.

We collect the details needed to create and protect your account, such as login name, phone number, contact channel and device signals. Payment references appear later only when you use DANA, OVO, GoPay, QRIS or bank transfer.

Those titles help explain where account data is used: sign-in, session continuity, wallet display and support checks. We do not use your game activity to reveal private details to other account holders or public pages.

Yes, you can contact support and ask what account data we hold where local law permits. We may verify your phone number, recent login device or wallet reference before sharing any private record.

Cookies keep your session active, remember basic preferences and help detect unusual access from a new device. If you clear cookies in your browser settings, you may need to log in again and repeat account checks.

We store transaction references so support can trace wallet actions, reconcile account balances and answer privacy questions about payment data. We do not ask for unrelated wallet history when one reference is enough.

You can request a correction through live chat or email. To protect the account, we may ask you to confirm a recent login, registered channel or payment reference before updating any private detail.

Start with live chat during 10:00 to 22:00 WIB or send an email if you need a written record. Include your registered phone number and the account detail you want us to check.